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      07-15-2011, 05:16 PM   #1
sard
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Anyone else getting an error on the BMWUSA Tracking page?

Hi. Anyone else getting this error while trying to track their car on the bmwusa site?


_____________


Sorry!

There was an application error.

Please try again later.

You may want to go to the Home Page, or the Site Map.
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      07-15-2011, 05:26 PM   #2
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that means your car was removed from production and your order is cancelled!



Just kidding...yea, am receiving the same error and the 800 number at BMW NA also indicated there is an issue with the website.

800-831-1117 still is providing time shifted updates (~ 1 day or so).
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      07-15-2011, 05:40 PM   #3
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Thanks!
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      07-15-2011, 05:49 PM   #4
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Yes. Right on the day it's supposed to say "At your Local BMW Dealership" for me too.
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      07-15-2011, 10:17 PM   #5
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Yes, I have been getting that error for a couple days now. Right when mine was supposed to go into production.
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      07-15-2011, 10:35 PM   #6
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Just checked again, same thing.

Sorry!

There was an application error.
Please try again later.
You may want to go to the Home Page, or the Site Map.
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      07-16-2011, 05:12 PM   #7
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it has been like this since monday.
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      07-17-2011, 08:43 AM   #8
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Please let us know if the issue gets resolved.

My X3 was supposed to get into production. As today is Sunday, I am gonna have to wait till tomorrow to call the 800 number and find out my status!
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      07-17-2011, 08:50 AM   #9
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the 800 number is automated.

press 2 during the 1st prompt, then enter your production number, then press 1.
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      07-17-2011, 12:01 PM   #10
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Quote:
Originally Posted by walendvay View Post
the 800 number is automated.

press 2 during the 1st prompt, then enter your production number, then press 1.
I tried that... Instead of the status, it said "transferring your call" and then I got the "we are closed" message.

Although 800 number is automated, we can wait till the end and talk to the customer service during regular business hours..
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      07-19-2011, 01:20 PM   #11
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Quote:
Originally Posted by ZGMF20A SF View Post
it has been like this since monday.
Its been more than a week, and it still shows the same error!
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      07-19-2011, 05:48 PM   #12
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The site works fine for me. I just wish it would tell me something other than "We are currently processing your order and will inform you once your BMW enters production."
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      07-19-2011, 06:51 PM   #13
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Yeah, still doesn't work for me. When did you place your order?
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      07-19-2011, 07:15 PM   #14
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June 23.
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      07-20-2011, 08:23 AM   #15
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Quote:
Originally Posted by sard View Post
Yeah, still doesn't work for me. When did you place your order?
July 7
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      07-20-2011, 10:46 PM   #16
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Tagz, we ordered same day! =D I still havn't been able to login either. The 800 number just says "your vehicle is scheduled for production, with no confirmed completion date" or something like that. How bout you?
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      07-21-2011, 07:53 AM   #17
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Quote:
Originally Posted by sard View Post
Tagz, we ordered same day! =D I still havn't been able to login either. The 800 number just says "your vehicle is scheduled for production, with no confirmed completion date" or something like that. How bout you?
I got the same response from the 800 number... I then called my CA and he said that the vehicle will enter production on Aug 7 !

You should call your CA and check.. I am sure they will have more details...
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      07-21-2011, 03:00 PM   #18
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Since the system appears to be down does this mean we wont be getting our production videos either? I was kind of looking forward to that.
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      07-21-2011, 10:16 PM   #19
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Quote:
Originally Posted by tagz View Post
I got the same response from the 800 number... I then called my CA and he said that the vehicle will enter production on Aug 7 !

You should call your CA and check.. I am sure they will have more details...
I'll just wait till Aug 8th and see... I don't wanna bother that old lady haha.
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      07-21-2011, 10:56 PM   #20
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The site is still unavailable for me also. The 800# (800-831-1117) does say that my production was complete today waiting to be released to the carrier.

I contacted my salesperson and he told me it normally takes about 10 days for delivery here in Colorado.

I placed my order May 31, 2011. It will be a very long 10 days or however long it takes from now..
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      07-21-2011, 11:02 PM   #21
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I hear you. My rig finished yesterday and I am waiting to go to the "exit" or some place. Mine is coming up to the NW. Am told it takes 21 days.

Last edited by walendvay; 07-29-2011 at 12:03 AM..
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      07-22-2011, 08:03 AM   #22
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Quote:
Originally Posted by tagz View Post
July 7

What are the odds? I ordered mine on July 7 as well. I called my CA and he told me the car is in 112 status. My car is schedule to build on the first week of August.

Which dealer did you order yours? I order mine from competition bmw.
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