03-28-2013, 02:31 AM | #1 |
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Clicking noise from steering colum
Hi, all. I was wondering if anyone else has noticed a clicking/tapping noise coming from the steering column of the new X3 (only apparent when turning the wheel). I bought one recently (for the wife) and noticed it after a few days driving. Booked it in with the dealership and they just mugged me off they said that if there was no real fault they would sting me for £395+ VAT. I'm just wondering if it’s me being paranoid but now I listen out for it all the time and it's driving me loopy. I don't want to get mugged off again and I know I can insist on them looking at it however the sting is a major one and the cars not even a year old yet.
Any help or advice would be much appreciated. |
03-28-2013, 06:06 AM | #2 |
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why would they be charging you if it's under warranty?
i did have a steering column issue but it was more grinding than clicking/tapping - the dealer basically just greased it which made the noise go away... all under warranty of cos
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03-28-2013, 06:34 AM | #3 |
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I'm assuming that the reason for the charge is becuase they think I'm wasting time. Pitty they didn't think that when it came to handing over my cash. Growing very tired of my local dealership especially there service department. Will call them and tell them to look into this.
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03-28-2013, 07:30 AM | #4 |
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Sorry a side or dumb question here, can you/we go to a service department at a different dealer than the one we purchased the car from, and still have them to look at or fix the problem for free (given the car is still under warranty)?
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03-28-2013, 01:08 PM | #5 | |
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03-28-2013, 04:24 PM | #6 | |
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03-28-2013, 09:23 PM | #7 | ||
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03-29-2013, 02:29 AM | #8 |
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03-29-2013, 05:22 AM | #9 | |
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03-29-2013, 06:35 AM | #10 | |
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04-03-2013, 08:06 AM | #11 |
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I think a trip back to the dealership is on the cards. Hate for the missus to be driving it with the kids and something happends. I'm going to insist they look at it. If I get any BS from the front desk then I'll take it to where my sales man went and insist he sorts it.
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04-03-2013, 09:28 AM | #12 |
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you should report them to BMW corp. i know i did for sunroof noise and im taking it to a different service shop in 2 weeks
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04-08-2013, 05:07 AM | #13 | |
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04-08-2013, 10:37 PM | #14 |
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If the clicking/tapping noise you are referring to happens when you make a sharp left turn over bump, your car has the faulty steering rack. This can be fixed under warranty.
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