Why do I get this?

BMWfan73 · 10-09-2020, 10:25 AM

My ConnectedDrive service is paid and active, so I'm not sure why I'm getting this message. 2015 x3.

BOSSBMW · 10-09-2020, 08:56 PM

Quote:

Originally Posted by BMWfan73

My ConnectedDrive service is paid and active, so I'm not sure why I'm getting this message. 2015 x3.

im guessing this is because BMW has ditched 3G modem for 4G and your vehicle (and mine) have a 3G modem. I get the same message

BMWfan73 · 10-10-2020, 01:59 AM

Quote:

Originally Posted by BOSSBMW

Quote:

Originally Posted by BMWfan73

My ConnectedDrive service is paid and active, so I'm not sure why I'm getting this message. 2015 x3.

im guessing this is because BMW has ditched 3G modem for 4G and your vehicle (and mine) have a 3G modem. I get the same message

I'm guessing that there's no way to upgrade/update it to 4G?

richardodn · 10-11-2020, 07:28 AM

A bit more likely is the relevant cell network provider has ended 3G service in your area so you are no longer able to reach the BMW servers. I'm not sure about a 2015 as you would have the NBT head unit. I have a 2012 with the CIC. The CIC requires an external combobox for the service and that can be upgraded to a 4G version. So it's likely possible but maybe not cost effective.

Osheatwo · 10-11-2020, 09:10 AM

Quote:

Originally Posted by BMWfan73

My ConnectedDrive service is paid and active, so I'm not sure why I'm getting this message. 2015 x3.

It's because BMW stop supporting the connected drive store on all idrive systems except Idrive7.

I have a G30 Idrive6 with 4g and get the same message.

Has nothing to do with the SIM card. Apps will still update just can't purchase additional services through the car like we use to

Hope this helps

10-09-2020, 10:25 AM	#1
BMWfan73 Lord of Glencoe 34 Rep 108 Posts Drives: '15 xDrive35i M-Sport Join Date: Aug 2020 Location: Big Sky Country, MT iTrader: (0)	Why do I get this? My ConnectedDrive service is paid and active, so I'm not sure why I'm getting this message. 2015 x3. Attached Images __________________ (OO)=[][]=(OO)
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10-11-2020, 07:28 AM	#4
richardodn First Lieutenant 160 Rep 350 Posts Drives: '12 X3 35iX/'20 440ix cabrio Join Date: Dec 2018 Location: Denver, CO iTrader: (0)	A bit more likely is the relevant cell network provider has ended 3G service in your area so you are no longer able to reach the BMW servers. I'm not sure about a 2015 as you would have the NBT head unit. I have a 2012 with the CIC. The CIC requires an external combobox for the service and that can be upgraded to a 4G version. So it's likely possible but maybe not cost effective.
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