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| 04-29-2015, 05:28 AM | #1057 |
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Drives: X3 20d Xline Melbourne Red
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Well two days and no call from the sales guy
Lengthy detailed email/letter sent to head of BMW customer services and general manager of dealer. I don't think it appropriate to post it here but it follows the lines above in previous posts I found that the revised delivery date on the new contract they sent out was 30/4/15 so it is only 2 working days late and there is no mention there of revised px Also I have asked for urgent clarity around the repair status Finally I have informed them that I consider them in breach of our contract So .. The saga continues
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Gone: E90 crimson red/black
Gone :X1 23d Msport manual, Space/Beige Pro Nav, Adaptive zenons, privacy glass, 18's, ext storage, Current: X3 20d Xline auto, Melbourne/Beige, Sport seats, Viz pack, heated steering wheel, Folding mirrors, privacy glass, luggage net, pro nav Current: E85 Z4 3.0si roadster titanium/Syrah individual Current: F31 320d touring black/black work hack |
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| 04-29-2015, 06:24 AM | #1058 |
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First Lieutenant
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you know Andy, at first I found it all quite amusing. But by now I don't see any humor in it anymore. These Park Lane guys are very dishonest to you and not worthy of carrying the BMW Logo (or any other brand).
I hope you get it sorted out soon.
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2022 318i Touring MSport Portimao blue
Last edited by Portimao318; 04-29-2015 at 06:39 AM.. |
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| 04-29-2015, 07:03 AM | #1059 | |
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| 04-29-2015, 07:48 AM | #1060 |
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I hope someone from Park Lane BMW follows this forum so they get a view of the damage being done to their reputation.
Andy, if a panel has been resprayed and if you get to see the car....check it under artificial lighting, preferably neon. Red is possibly the worst colour to match, it can look fine in daylight but lousy at night. They should use the correct paint, but it would be worth checking. I hope you end up with a satisfactory resolution.
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Previous: E30 318iS, E39 520i 523i 523i, E46 vert 330i 330i, E93 vert 335i, F25 30D 35D |
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| 04-29-2015, 12:20 PM | #1061 |
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Captain
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Drives: X3 20d Xline Melbourne Red
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So ..
The email I sent has worked .. Deal back to what was agreed  Confirmed that the car has not been damaged The status was because they were rushing it through PDI as a priority So I should become a fully paid up member of the X3 LCI club on Tuesday morning next week Happy now ...
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Gone: E90 crimson red/black
Gone :X1 23d Msport manual, Space/Beige Pro Nav, Adaptive zenons, privacy glass, 18's, ext storage, Current: X3 20d Xline auto, Melbourne/Beige, Sport seats, Viz pack, heated steering wheel, Folding mirrors, privacy glass, luggage net, pro nav Current: E85 Z4 3.0si roadster titanium/Syrah individual Current: F31 320d touring black/black work hack |
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| 04-29-2015, 01:13 PM | #1063 | |
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| 04-29-2015, 02:52 PM | #1065 | |
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 Goes to show you don't get anywhere unless you complain to the right people, I sent a steak back last week and got a free sweet  Hope everything goes according to plan now! When I got mine it had 5.6 miles on the clock not bad to say it came from the States! |
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| 04-29-2015, 03:05 PM | #1066 | |
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| 05-01-2015, 07:56 AM | #1068 |
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Captain
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Drives: X3 20d Xline Melbourne Red
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Location: Uk - Lancashire
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All sorted now for pick up Tuesday morning
Long drive down to London will be on the road about 5am Will be interesting to do a back to back comparison between the outgoing X1 and incoming X3, over the 500+ mile round trip The X1 has been superb and faultless, just outgrown it a little. There are no rattles or creaks and the paint and leather interior still look like new after 48000 miles I am now getting excited again .. It has been a long journey to get here .. Not without its ups and downs One final journey in the X1 Saw a Melbourne red SE on a stobart transporter on Wednesday which set my mind at rest as I thought it looked very good .. Only one I've seen in the flesh Have a good bank holiday weekend guys
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Gone: E90 crimson red/black
Gone :X1 23d Msport manual, Space/Beige Pro Nav, Adaptive zenons, privacy glass, 18's, ext storage, Current: X3 20d Xline auto, Melbourne/Beige, Sport seats, Viz pack, heated steering wheel, Folding mirrors, privacy glass, luggage net, pro nav Current: E85 Z4 3.0si roadster titanium/Syrah individual Current: F31 320d touring black/black work hack |
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| 05-02-2015, 09:26 AM | #1069 |
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Thanks for sharing your recent saga Andy. Very useful to know as mine is coming from Park Lane also albeit I'm not part exchanging anything. I'm glad they sorted it for you but it still leaves me wary that they tried it on in the first place. You were right to not accept that proposal and who cares if they could have sold the car 5 times over, it's the principle of feeling like you've been done over. I'd have walked away in the same way you were going to but I'm so happy that in the end you managed to resolve it.
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| 05-02-2015, 01:11 PM | #1070 | |
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Captain
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Drives: X3 20d Xline Melbourne Red
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In all fairness park lane have been superb overal.. But distance buying is always fraught with the ability for miscommunication's They were spot on with original build dates and expectations .. We had a little hiccup last week ... And I suppose many would have just accepted it .. Probably most Unfortunately and confirmed by my wife I have a stubborn streak that is a wide as the Irish sea .. And I would have just walked out of the showroom ! The workshop status was the vehicle being prepped and Pdi'd at Thorne So after standing up for myself .. And clearing the air were all friends again .. 
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Gone: E90 crimson red/black
Gone :X1 23d Msport manual, Space/Beige Pro Nav, Adaptive zenons, privacy glass, 18's, ext storage, Current: X3 20d Xline auto, Melbourne/Beige, Sport seats, Viz pack, heated steering wheel, Folding mirrors, privacy glass, luggage net, pro nav Current: E85 Z4 3.0si roadster titanium/Syrah individual Current: F31 320d touring black/black work hack |
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| 05-02-2015, 02:52 PM | #1072 | |
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| 05-15-2015, 06:42 AM | #1073 |
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Just ordered 3.0d MSport to replace my X5. Delivery September which is very good.
Added Prof Nav Adaptive LEd headlamps BMW speakers Folding mirrors VDC Sun Protection glass Split seats Rev camera Lumbar Enhanced Bluetooth Looking forward to getting back to the X3 as found the X5 a bit large. |
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| 05-15-2015, 07:05 AM | #1074 | |
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2022 318i Touring MSport Portimao blue
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| 05-15-2015, 08:16 AM | #1075 | ||
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| 05-15-2015, 12:07 PM | #1076 | |
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| 05-15-2015, 03:25 PM | #1077 | |
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the 3 litre engine is a dream lets hope it doesn't become a Christmas present . |
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| 05-15-2015, 05:46 PM | #1078 | |
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