CONFIRMED DELIVERY DELAY LOG (replaces previous list)

Pugger · 05-04-2011, 10:05 AM

Sorry, this time. Right my code is 1200, god knows where I got 112 from, probably a code here in work. Below is my tracking info.

tank531 · 05-04-2011, 11:17 AM

So Pugger is at status 1200, tank at status 1100, reflected in the 'quota month' shown as 05 & 08 respectively

sfax · 05-04-2011, 11:39 AM

Quote:

Originally Posted by pault

I'm curious as to how the actual code is communicated to owners. From both the website and the 800 number the status of a car is actual understandable status like "Car in production, due to complete xxx" etc. Never is a numeric code mentioned.

Where are folks being told "your car is at status 111 or 155"?

The codes are all meant to be for internal use and the understandable status is just a description of the code. We don't get an 800 number or online tracking in the UK, just whatever the dealer tells us when they can be bothered to return our calls. Fortunately, given the mammoth waiting time to delivery in the UK, taking a week to return a call and tell you that nothing has changed isn't that much of a problem

Bustofa · 05-04-2011, 12:51 PM

Quote:

Originally Posted by tank531

So Pugger is at status 1200, tank at status 1100, reflected in the 'quota month' shown as 05 & 08 respectively

I am also status 1100 with build week of 38.

acey81 · 05-04-2011, 01:00 PM

Status 111 here.

zlee11 · 05-04-2011, 01:20 PM

Does BMW use US week numbering, for X3 tracking or European Numbering?
Today, May 4th 2011, is in week number 19, under the US numbering.

Bustofa · 05-04-2011, 01:24 PM

Quote:

Originally Posted by zlee11

Does BMW use US week numbering, for X3 tracking or European Numbering?
Today, May 4th 2011, is in week number 19, under the US numbering.

I'm not aware that the week numbers differ but the week numbers must be those used by the factory, surely.

tank531 · 05-04-2011, 01:31 PM

the week numbers may differ by a maximum of 1, depending on the radio button you select in Outlook, for example you choose to start wk 1 on either 1st Jan or 1st Monday or 1st working week of the year etc. You will find large companies operating over international boundaries will have 'a company definition' of wk 1 of each year!

VikingOne · 05-09-2011, 12:05 PM

Woohoo, Dealer just contacted me to say my Feb order that had gone from "on production" to "off production", has now gone back "on production", and to the original Oct delivery date.

Bustofa · 05-09-2011, 12:33 PM

Phew! Great news, Viking.

stephx3 · 05-09-2011, 12:37 PM

Quote:

Originally Posted by acey81

Just got off the phone from my dealer confirming the same thing. He said "a lot of cars" would be affected by delays because of this. He also mentioned that M-sport orders are now being hit with some delays due to high demand.

i was told BMWXS's with a navagation system would be delayed because of Japan disaster. ?!

X5plug-in · 05-09-2011, 01:05 PM

There have been suggestions of this but as there are several people on this board due deliveries soon we should have some more evidence very soon. The picture is just not clear yet and BMW have said little publicly.

acey81 · 05-09-2011, 01:09 PM

Quote:

Originally Posted by stephx3

i was told BMWXS's with a navagation system would be delayed because of Japan disaster. ?!

Haven't heard anything regarding the navigation (bluetooth has been mentioned previously). The only thing which is "Japan related" right now according to my dealer is the gearbox, and by popular demand the M-sport package.

stephx3 · 05-09-2011, 01:20 PM

definitely not seeing many 2011 X3's on the road. that 's for sure.

X5plug-in · 05-12-2011, 03:36 PM

My production week just slipped again - no reason given. Some more shuffling going on it seems.

guycashmore · 05-19-2011, 11:15 AM

Ordered a 3.0D with only a few options on February 12th, since then the promised delivery date has changed six times, on one occasion by a full 3 months..

As of 5 weeks ago, my car was supposed to be built in week 20 (this week!) and delivered about 6 weeks later. I just called the dealer for an update and was told that my build has been pushed back to week 25, with 'Japan' given as the reason, so delivery is now (hopefully!) early August.

BMW are not exactly managing this situation well, I only get updates when I call the dealer to check, not really the service you expect when spending 40k..

marmite · 05-19-2011, 11:31 AM

Pretty much my experience, this is what I posted in separate thread:

Quote:

Originally Posted by marmite

I'm gutted..

My dealer has been pretty good in keeping me informed, sending me regular screen shots since I ordered (in January) of their ordering system with build weeks/delivery weeks.

Until yesterday my build week was week 19, delivery delivery week 25.

Yesterday was told the bad news, that the build week have moved and was now week 28, delivery week 35!!

The dealer told me that it changed on the 9th of May, i.e. the beginning of the 19th week! It was supposed to start production..

It's totally out of order IMO, and there's no real justification/explanation of what the hells going on!

Interesting that your build week was my build week +1 and now it is my delayed build week -1 !

What's your spec.?

sfax · 05-19-2011, 11:54 AM

Quote:

Originally Posted by guycashmore

BMW are not exactly managing this situation well, I only get updates when I call the dealer to check, not really the service you expect when spending 40k..

I agree. I only ever found out anything about my order when I called to check or turned up at the dealer out of the blue and stood over him whilst he checked the screen. They have no proper process in place for notification of change. Maybe the delays are out of BMW's hands but communication is key and they are awful at it

X5plug-in · 05-19-2011, 12:16 PM

You don't seem to buy an X3, you beg for it! I am frightened to ask at the moment by the latest wave of bad news.

guycashmore · 05-20-2011, 05:43 AM

Quote:

Originally Posted by marmite

Pretty much my experience, this is what I posted in separate thread:

Interesting that your build week was my build week +1 and now it is my delayed build week -1 !

What's your spec.?

My spec?

Bluewater paint
Standard black leather
Wave wood
Towbar
Reversing camera (not top view, I only want it for hitching up trailers)
Basic bluetooth hands free

I really didn't want anything else, I'm a 'just give me the big engine' sort of guy!

sfax · 05-20-2011, 06:18 AM

Quote:

Originally Posted by guycashmore

Basic bluetooth hands free

This is likely to be one of the reasons you have a big delay. This is 6NH. You can't even order it at the moment - it wasn't on the UK configurator last time I checked. They should have given you an option to upgrade to avoid the delay on this option.

See this post

http://www.bimmerfest.com/forums/sho...d.php?t=534594

Difficult to know how much of this is actually true

acey81 · 05-20-2011, 06:34 AM

Got status 112 for production week 22 about 2 weeks ago. Everything still on track. Fingers crossed everything should work out fine.

05-04-2011, 11:17 AM	#24
tank531 Deckhand 5 Rep 389 Posts Drives: F25 2.0D SE xDrive (Sep 11) Join Date: Mar 2011 Location: Coventry - UK iTrader: (0)	So Pugger is at status 1200, tank at status 1100, reflected in the 'quota month' shown as 05 & 08 respectively
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05-04-2011, 01:00 PM	#27
acey81 First Lieutenant 48 Rep 313 Posts Drives: F15 X5 40d M-sport; F80 M3 Join Date: Jan 2011 Location: Stockholm, Sweden iTrader: (0)	Status 111 here.
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05-04-2011, 01:20 PM	#28
zlee11 Enlisted Member 1 Rep 38 Posts Drives: 2011 X3 28i Join Date: Mar 2011 Location: New York iTrader: (0)	Does BMW use US week numbering, for X3 tracking or European Numbering? Today, May 4th 2011, is in week number 19, under the US numbering.
	Appreciate 0 Quote

05-04-2011, 01:31 PM	#30
tank531 Deckhand 5 Rep 389 Posts Drives: F25 2.0D SE xDrive (Sep 11) Join Date: Mar 2011 Location: Coventry - UK iTrader: (0)	the week numbers may differ by a maximum of 1, depending on the radio button you select in Outlook, for example you choose to start wk 1 on either 1st Jan or 1st Monday or 1st working week of the year etc. You will find large companies operating over international boundaries will have 'a company definition' of wk 1 of each year!
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05-09-2011, 12:05 PM	#31
VikingOne Private First Class 11 Rep 198 Posts Drives: BMW G30 530e 2018 Join Date: Feb 2011 Location: Berkshire, UK iTrader: (0)	Woohoo, Dealer just contacted me to say my Feb order that had gone from "on production" to "off production", has now gone back "on production", and to the original Oct delivery date. __________________ Previous: 2011 X3 2.0d xLine Previous: 2015 X3 LCI 3.0d xLine Current: 2018 530e 2L M-Sport I-Performance
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05-09-2011, 12:33 PM	#32
Bustofa Lieutenant 7 Rep 470 Posts Drives: F25 X3 XDrive20D SE Join Date: Mar 2011 Location: Washington, UK iTrader: (0)	Phew! Great news, Viking.
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05-09-2011, 01:05 PM	#34
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	There have been suggestions of this but as there are several people on this board due deliveries soon we should have some more evidence very soon. The picture is just not clear yet and BMW have said little publicly.
	Appreciate 0 Quote

05-09-2011, 01:20 PM	#36
stephx3 New Member 0 Rep 9 Posts Drives: BMW X3 Join Date: May 2011 Location: Pittsburgh, PA USA iTrader: (0)	definitely not seeing many 2011 X3's on the road. that 's for sure.
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05-12-2011, 03:36 PM	#37
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	My production week just slipped again - no reason given. Some more shuffling going on it seems.
	Appreciate 0 Quote

05-19-2011, 11:15 AM	#38
guycashmore Enlisted Member 8 Rep 43 Posts Drives: 2011 X3 3.0D SE Join Date: May 2011 Location: Cornwall iTrader: (0)	Delivery delays Ordered a 3.0D with only a few options on February 12th, since then the promised delivery date has changed six times, on one occasion by a full 3 months.. As of 5 weeks ago, my car was supposed to be built in week 20 (this week!) and delivered about 6 weeks later. I just called the dealer for an update and was told that my build has been pushed back to week 25, with 'Japan' given as the reason, so delivery is now (hopefully!) early August. BMW are not exactly managing this situation well, I only get updates when I call the dealer to check, not really the service you expect when spending 40k..
	Appreciate 0 Quote

05-19-2011, 12:16 PM	#41
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	You don't seem to buy an X3, you beg for it! I am frightened to ask at the moment by the latest wave of bad news.
	Appreciate 0 Quote

05-20-2011, 06:34 AM	#44
acey81 First Lieutenant 48 Rep 313 Posts Drives: F15 X5 40d M-sport; F80 M3 Join Date: Jan 2011 Location: Stockholm, Sweden iTrader: (0)	Got status 112 for production week 22 about 2 weeks ago. Everything still on track. Fingers crossed everything should work out fine.
	Appreciate 0 Quote