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      06-08-2011, 08:49 AM   #1
gareth12468
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Suggestion for Service in GTA Area

Just want some suggestion for servicing my 28i in the GTA area as we don't really like the services provided by Town and Country BMW.

Thank you very much in advance.
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      06-08-2011, 10:30 AM   #2
colton_matthias
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Quote:
Originally Posted by gareth12468 View Post
Just want some suggestion for servicing my 28i in the GTA area as we don't really like the services provided by Town and Country BMW.

Thank you very much in advance.
Much agreed!!! Do it at Parkview BMW. They have wonderful customer service and always have BMW loaners when booked. I bought my car there too. It's at Leslie and eglinton.
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      06-08-2011, 12:28 PM   #3
gareth12468
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Much agreed!!! Do it at Parkview BMW. They have wonderful customer service and always have BMW loaners when booked. I bought my car there too. It's at Leslie and eglinton.
Thank you colton_matthias..... Actually Parkview is closer to my home.....
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      06-08-2011, 01:23 PM   #4
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any reason to not buy or service at town and country? was gonna place an order there this week (also have a great salesperson from parkview calling me as well)
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      06-08-2011, 01:31 PM   #5
gareth12468
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any reason to not buy or service at town and country? was gonna place an order there this week (also have a great salesperson from parkview calling me as well)
My experience is great with the salesperson at Town and Country.

However the experience with the service department is not that good. My friend even have issues with their service department.
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      06-08-2011, 02:46 PM   #6
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id suggest bmw of mississauga or bmw of oakville. both great and polite dealerships.
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      06-08-2011, 03:28 PM   #7
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If you bought your car from T+C, and then get free service in Parkview. I don't think they will give you a better service, at least they won't give you a free car wash. (That is my personal experience)
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      06-08-2011, 06:01 PM   #8
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+1 for bmw mississauga. Great bunch of guys in the service dept and they just had their grand re-opening for the new dealership....now 50k square feet!
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      06-08-2011, 06:17 PM   #9
colton_matthias
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I just know that Parkview BMW has exceptional customer service as their employees are trained that way under the "Quinn Group" who also owns BMW Toronto, Waterloo, etc.

I guess their management is different. I bought BMW from Autohaus and Town and Country, however none of them could match the service i got from Parkview.
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      06-09-2011, 08:24 AM   #10
gareth12468
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Thanks guys for all your information.....

I have to call the service consultant and my salesperson at Town and Country to find out my car's status.....
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      06-21-2011, 04:23 PM   #11
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town and country sucks

I'm having issues with my instrument cluster...my speedometer and rpm are all out of sync (can't even tell how fast I'm going)! All they can say is bring the car in and leave it with them, no guarantee of when they can look at the problem and no loaner since I didn't purchase the car from them.

I called Parkview and they were very accommodating and offered me a loaner even I didn't buy the car from them...but they can't get me in till next week tuesday

I called Maranello (where I purchased the car, but a little far from work/home) and they said to drop the car anytime and they'll give me a loaner...since my car is not "safe" to drive.

Parkview service ; All other dealership
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      06-22-2011, 12:03 PM   #12
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      06-22-2011, 10:14 PM   #13
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did a bit of a 180 and ended up purchasing the car at BMW Toronto...had never been there before and found the facilities to be fantastic..will probably stay there for service once the car arrives (horrific sales experience at Town & Country will never set foot inside again)
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      06-23-2011, 10:19 AM   #14
colton_matthias
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[QUOTE=member67;9875784]did a bit of a 180 and ended up purchasing the car at BMW Toronto...had never been there before and found the facilities to be fantastic..will probably stay there for service once the car arrives (horrific sales experience at Town
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