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      03-09-2013, 02:16 PM   #1
Bmwlvr60
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JD Power

JD Power just sent me a survey. Bribed me with a $1 bill. What I didn't realize was that it would take 30 minutes to complete it! I make slightly more than $2/hour in my marketing job.

I basically said I was happy with everything except the navigation system and the reputation BMW has for average reliability.

I also emphasized the fun factor for driving it around.

I found the extended survey section on reliability ridiculous. They're surveying brand new owners- they're not going to receive much negative feedback. I hope they survey me in a couple of years, and then after the warranty expires.
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Last edited by Bmwlvr60; 03-10-2013 at 08:02 AM.. Reason: Typo
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      03-09-2013, 05:04 PM   #2
pmacd55
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I got one of these this week also. I think it targets new owners because its an initial quality survey. I gave it pretty good marks because I haven't had any problems at 1200 miles and am really happy with it so far.

You are right, maybe I'll have different answers in a couple years.
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      03-10-2013, 12:18 AM   #3
bogx3
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Quote:
Originally Posted by Bmwlvr60
JD Power just sent me a survey. Bribed me with a $1 bill. What I didn't realize was that it would take 30 minutes to complete it! I make slightly more than $.50/hour in my marketing job.

I basically said I was happy with everything except the navigation system and the reputation BMW has for average reliability.

I also emphasized the fun factor for driving it around.

I found the extended survey section on reliability ridiculous. They're surveying brand new owners- they're not going to receive much negative feedback. I hope they survey me in a couple of years, and then after the warranty expires.
It's not as bad as you think... they are actually paying you at a rate of $2 per hour!
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