Delivery delay log

AJWilson · 04-28-2011, 06:05 AM

My end of Dec order for early July delivery, hav'nt heard about any further delays. Here's hoping !!

cooldude00 · 04-28-2011, 07:10 AM

looks like most, if not all of you guys have opted for the pro Nav which is prob why there's no delay whereas i haven't, really don't see the need for it as i travel mainly short distances and have no need for a Nav.. the trusted tomtom is more than sufficient..

guess i shld find out from the dealer then...

Bustofa · 04-28-2011, 07:15 AM

Yes, mine has Pro Nav.

buihh · 04-28-2011, 07:39 AM

Quote:

Originally Posted by Bustofa

Yes, mine has Pro Nav.

mine has business nav but delay might come from the Bluetooth car kit!

VikingOne · 04-28-2011, 10:40 AM

Spoke too soon, went to dealers today to test drive a 520D auto, just to see what the 8 speed auto gearbox was like (it was nice), and whilst there checked on my X3 order......I wish I hadn't, order now gone from "build wk 38" to "off production". In other words at this point they now do not have a eta on build date.

X5plug-in · 04-28-2011, 10:43 AM

Swear words! Did you have Pro Nav on it?

Bustofa · 04-28-2011, 11:32 AM

Quote:

Originally Posted by VikingOne

Spoke too soon, went to dealers today to test drive a 520D auto, just to see what the 8 speed auto gearbox was like (it was nice), and whilst there checked on my X3 order......I wish I hadn't, order now gone from "build wk 38" to "off production". In other words at this point they now do not have a eta on build date.

Eek! I'm scheduled for a week 38 build also but haven't heard anything bad yet. Here's hoping.
BTW I'm a little puzzled with the dates that your dealer has given you. If you were orginally scheduled for week 38, I can't see how a UK order could be with you by Oct 11. It may have just hit shipping schedules right, but I thought that the norm was about 6 weeks from production to delivery. That would take you to week 44/45, which is the beginning of November.

X5plug-in · 04-28-2011, 11:37 AM

Bustofa is right- there is a missing month in there at least. Another question for your dealer I fear.

VikingOne · 04-28-2011, 01:35 PM

This what the screen said yesturday:

Req Delivery Date 12/10/2011 Expected Week 42-10-2011
Quota Month 08/2011 Production Week 34-08-2011 Pref PM 04/2011

Now it says "Off Production", reason not explained.

Yes, I had already ordered Sat Nav Pro.

X5plug-in · 04-28-2011, 01:54 PM

I am not an expert for sure but that is outrageous. I would be complaining in writing and give them 7 days for a written explanation. Delays - fine but not seen anything like that on here and no explanation is poor service IMO.

W3dge · 04-28-2011, 02:28 PM

Surely that's a good reason to cancel. That is really cancel, no threats just get your money back, better in your account than theirs!

sfax · 04-28-2011, 03:15 PM

Sorry to hear that Viking. That is unbelievable. And you had to go in to find that out?! No call to update you. It could have been at that status for a while. They do nothing unless you stand over them and ask for an update. Hope it works out for you

X5plug-in · 04-28-2011, 03:43 PM

Interesting you had an 8wk production to expected gap. All other Uk builds reported seem to have a 6 week gap. Wonder why that was? Still so annoyed for you Viking. As a customer with a contract you are entitled to an explanation. I do hope they use the "error" excuse and get you back on track fast. Anyone know a good lawyer as backup?

VikingOne · 04-28-2011, 04:03 PM

Dealer expected the Build to be updated within the next few days, but obviously couldn't say if the it would return to original build date or slip.

He mentioned that he has been seeing this happen more often recently, and has been surprised that the original build date sometimes returns. Go figure!

He assures me that he is going to check regularly and inform me as soon as the status changes, and of course I will be pestering him every other day just to make sure.

The dealers don't seem to have an option / or don't want to contact the factory to see why the changes on the system. They just rely on updates to the system.

X5plug-in · 04-29-2011, 02:26 AM

Just advised my order has been suspended due to parts shortages. I have Pro Nav included. So now I join Viking, sob. Advise all UK buyers to check with their dealers. Get the code if you can - code 500 means don't call us, we will call you when we get parts. Deeply depressed now.

sfax · 04-29-2011, 02:45 AM

I would start a new thread in CAPS. This sounds pretty serious and it won't be just UK orders affected.

Sorry to hear about this news guys

JordanWindebank · 04-29-2011, 02:48 AM

Quote:

Originally Posted by X3buyerScotland

Just advised my order has been suspended due to parts shortages. I have Pro Nav included. So now I join Viking, sob. Advise all UK buyers to check with their dealers. Get the code if you can - code 500 means don't call us, we will call you when we get parts. Deeply depressed now.

I am so sorry to hear this. Did you order have the automatic tailgate? I know there was talk of this being another part experiencing shortages.

Bustofa · 04-29-2011, 02:55 AM

Quote:

Originally Posted by X3buyerScotland

Just advised my order has been suspended due to parts shortages. I have Pro Nav included. So now I join Viking, sob. Advise all UK buyers to check with their dealers. Get the code if you can - code 500 means don't call us, we will call you when we get parts. Deeply depressed now.

What a bummer! I'm now frightened to ask! When was your build due?

X5plug-in · 04-29-2011, 04:28 AM

Doing some rough calculations based on available evidence it looks like the are cancelling orders about 7 weeks ahead of the planned production date I that helps anyone. Unlikely to be a linear process tho as those cars they have components for get built.

X5plug-in · 04-29-2011, 04:30 AM

My build date was week 23 and yes included Pro Nav and power tailgate.

04-28-2011, 06:05 AM	#45
AJWilson First Lieutenant 8 Rep 379 Posts Drives: BMW X3 2.0D SE Join Date: Feb 2011 Location: Fife, UK iTrader: (0)	My end of Dec order for early July delivery, hav'nt heard about any further delays. Here's hoping !! __________________ BMW F25 X3 xDrive20d SE Alpine White, Black Leather, HUD, Auto, Pro media, Visibility, Climate Comfort,Storage, Cold weather Packs, Pro Loudspeaker system, Sun Protection Glass, Electric Adjust Front Seats, Reversing Camera with Top View, 19" 309's,Variable Damper Control,Variable sport steering, Sports Seats, Sports Steering Wheel. Re-ordered 27/7/11, Arrived 28/9/11
	Appreciate 0 Quote

04-28-2011, 07:10 AM	#46
cooldude00 First Lieutenant 7 Rep 332 Posts Drives: x3 2.0d Join Date: Jan 2011 Location: uk iTrader: (0)	looks like most, if not all of you guys have opted for the pro Nav which is prob why there's no delay whereas i haven't, really don't see the need for it as i travel mainly short distances and have no need for a Nav.. the trusted tomtom is more than sufficient.. guess i shld find out from the dealer then... __________________ it's here!!!
	Appreciate 0 Quote

04-28-2011, 07:15 AM	#47
Bustofa Lieutenant 7 Rep 470 Posts Drives: F25 X3 XDrive20D SE Join Date: Mar 2011 Location: Washington, UK iTrader: (0)	Yes, mine has Pro Nav.
	Appreciate 0 Quote

04-28-2011, 10:40 AM	#49
VikingOne Private First Class 11 Rep 198 Posts Drives: BMW G30 530e 2018 Join Date: Feb 2011 Location: Berkshire, UK iTrader: (0)	ARGHHHH!!! Spoke too soon, went to dealers today to test drive a 520D auto, just to see what the 8 speed auto gearbox was like (it was nice), and whilst there checked on my X3 order......I wish I hadn't, order now gone from "build wk 38" to "off production". In other words at this point they now do not have a eta on build date. __________________ Previous: 2011 X3 2.0d xLine Previous: 2015 X3 LCI 3.0d xLine Current: 2018 530e 2L M-Sport I-Performance
	Appreciate 0 Quote

04-28-2011, 10:43 AM	#50
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	Swear words! Did you have Pro Nav on it?
	Appreciate 0 Quote

04-28-2011, 11:37 AM	#52
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	Bustofa is right- there is a missing month in there at least. Another question for your dealer I fear.
	Appreciate 0 Quote

04-28-2011, 01:35 PM	#53
VikingOne Private First Class 11 Rep 198 Posts Drives: BMW G30 530e 2018 Join Date: Feb 2011 Location: Berkshire, UK iTrader: (0)	This what the screen said yesturday: Req Delivery Date 12/10/2011 Expected Week 42-10-2011 Quota Month 08/2011 Production Week 34-08-2011 Pref PM 04/2011 Now it says "Off Production", reason not explained. Yes, I had already ordered Sat Nav Pro. __________________ Previous: 2011 X3 2.0d xLine Previous: 2015 X3 LCI 3.0d xLine Current: 2018 530e 2L M-Sport I-Performance
	Appreciate 0 Quote

04-28-2011, 01:54 PM	#54
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	I am not an expert for sure but that is outrageous. I would be complaining in writing and give them 7 days for a written explanation. Delays - fine but not seen anything like that on here and no explanation is poor service IMO.
	Appreciate 0 Quote

04-28-2011, 02:28 PM	#55
W3dge Private 0 Rep 72 Posts Drives: F25 X3 2.0D Join Date: Mar 2011 Location: Cumbriaborough iTrader: (0)	Surely that's a good reason to cancel. That is really cancel, no threats just get your money back, better in your account than theirs! __________________ BMW F25 X3 xDRIVE 20d SE Space Grey, Wheels, Doors and a boot, Pushy Finance Person pack (with optional walk out of dealer mode), Professional Medium Pack, Fully Eclectic Towbar, Autocratic Gearbox, Sporty seats, Heated Arguments, Reversing Assist Camera with Top View, BMW signature sills, Panoramic Glass Roof, have you considered the Pushy Finance Person Pack? ETD 22/12/2012
	Appreciate 0 Quote

04-28-2011, 03:15 PM	#56
sfax Brigadier General 93 Rep 3,855 Posts Drives: BMW X3 2011 F25 Join Date: Nov 2010 Location: Berkshire, UK iTrader: (0)	Sorry to hear that Viking. That is unbelievable. And you had to go in to find that out?! No call to update you. It could have been at that status for a while. They do nothing unless you stand over them and ask for an update. Hope it works out for you __________________ F25 xDrive20d SE __ professional multimedia package \| dynamic package \| climate package \| 309s \| xline \| xenons \| electric seats \| folding mirrors \| business speakers
	Appreciate 0 Quote

04-28-2011, 03:43 PM	#57
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	Interesting you had an 8wk production to expected gap. All other Uk builds reported seem to have a 6 week gap. Wonder why that was? Still so annoyed for you Viking. As a customer with a contract you are entitled to an explanation. I do hope they use the "error" excuse and get you back on track fast. Anyone know a good lawyer as backup?
	Appreciate 0 Quote

04-28-2011, 04:03 PM	#58
VikingOne Private First Class 11 Rep 198 Posts Drives: BMW G30 530e 2018 Join Date: Feb 2011 Location: Berkshire, UK iTrader: (0)	Dealer expected the Build to be updated within the next few days, but obviously couldn't say if the it would return to original build date or slip. He mentioned that he has been seeing this happen more often recently, and has been surprised that the original build date sometimes returns. Go figure! He assures me that he is going to check regularly and inform me as soon as the status changes, and of course I will be pestering him every other day just to make sure. The dealers don't seem to have an option / or don't want to contact the factory to see why the changes on the system. They just rely on updates to the system. __________________ Previous: 2011 X3 2.0d xLine Previous: 2015 X3 LCI 3.0d xLine Current: 2018 530e 2L M-Sport I-Performance
	Appreciate 0 Quote

04-29-2011, 02:26 AM	#59
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	Just advised my order has been suspended due to parts shortages. I have Pro Nav included. So now I join Viking, sob. Advise all UK buyers to check with their dealers. Get the code if you can - code 500 means don't call us, we will call you when we get parts. Deeply depressed now.
	Appreciate 0 Quote

04-29-2011, 02:45 AM	#60
sfax Brigadier General 93 Rep 3,855 Posts Drives: BMW X3 2011 F25 Join Date: Nov 2010 Location: Berkshire, UK iTrader: (0)	I would start a new thread in CAPS. This sounds pretty serious and it won't be just UK orders affected. Sorry to hear about this news guys __________________ F25 xDrive20d SE __ professional multimedia package \| dynamic package \| climate package \| 309s \| xline \| xenons \| electric seats \| folding mirrors \| business speakers
	Appreciate 0 Quote

04-29-2011, 04:28 AM	#63
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	Doing some rough calculations based on available evidence it looks like the are cancelling orders about 7 weeks ahead of the planned production date I that helps anyone. Unlikely to be a linear process tho as those cars they have components for get built.
	Appreciate 0 Quote

04-29-2011, 04:30 AM	#64
X5plug-in Lieutenant 73 Rep 532 Posts Drives: BMW Join Date: Jan 2011 Location: UK iTrader: (0)	My build date was week 23 and yes included Pro Nav and power tailgate.
	Appreciate 0 Quote