New UK website configurator - XBimmers

sfax · 04-25-2011, 11:52 AM

I've just noticed that there is a new configurator on the UK website. It's, er, a little bit better than the last one. Content is still pretty useless in places, e.g. 6NF: comes as standard with any bluetooth option - no it doesn't, see page 38 for details. Page 38?!?! I'm online here!! 6NR, not even a description: brilliant

You can see what's in packages a little clearer than before and you can now order options by name and search by option code.

In usual BMW UK "don't bother testing anything before putting it live" style, there are a few bugs. E.g. click enlarge next to the picture:

Quote:

Sorry, our system is experiencing technical difficulties.

The server was unable to process the previous step.
Please go back and try again.

If this problem persists write an email describing the problem to:
ecommerce@bmw.co.uk

Well, if it stays up most of the time, that's an improvement over the last one...

sfax · 04-25-2011, 12:05 PM

Also just noticed you can now add anthracite headlining and high gloss shadowline

Bustofa · 04-25-2011, 12:30 PM

The version of the configurator you refer to has been around for a little while I think.
Also the issue you mention with the "enlarge" function also manifests with print also. I contacted BMW about this a week or so ago and they told me that BMW in Germany were aware and were working on it. Since then it has worked fully on occasion and a couple of times partially - the first large picture fails to show. It's currently not working - for me at least.

Interestingly, I currently see two versions of the configurator depending on which device I use. On my iPad using Safari, I get the version I think you saw, that is the one with the "enlarge" button.
On my PC using Explorer I see a different version that doesn't have the "enlarge" option.

I suppose that this may have root in whether Flash or some other prerequisite is available or not.

BIMMER UK 76 · 04-25-2011, 01:43 PM

Quote:

Originally Posted by Bustofa

Also the issue you mention with the "enlarge" function also manifests with print also. I contacted BMW about this a week or so ago and they told me that BMW in Germany were aware and were working on it

Interesting they blame Germany, is it the same on the .com site configurator?

Bustofa · 04-25-2011, 01:51 PM

Quote:

Originally Posted by BIMMER UK 76

Interesting they blame Germany, is it the same on the .com site configurator?

Haven't tried it but this what BMW UK told me on the 15th:

This is a problem we identified with the configurator yesterday on the BMW X3 and our team In Germany are working to fix this right away.

BIMMER UK 76 · 04-25-2011, 01:57 PM

Quote:

Originally Posted by Bustofa

Haven't tried it but this what BMW UK told me on the 15th:

This is a problem we identified with the configurator yesterday on the BMW X3 and our team In Germany are working to fix this right away.

So we have been blaming the UK team for a crap website and it all on Zee Germans

Razel · 04-25-2011, 02:33 PM

Nah, they're not blaming the Germans. They just say the Germans are fixing it ...

sfax · 04-25-2011, 03:29 PM

It's all hosted out of Germany actually. I think that's why the performance suffers sporadically: longer round trips and sometimes affected by French Air Traffic Control on strike again

First time I've seen this configurator and I was using a newly rebuilt XP box with IE7. Perhaps it redirects based on your browser. Chrome was "old style" last week, I'm sure

Bustofa · 04-25-2011, 04:04 PM

Quote:

Originally Posted by sfax

First time I've seen this configurator and I was using a newly rebuilt XP box with IE7. Perhaps it redirects based on your browser. Chrome was "old style" last week, I'm sure

Weird. Just tried again using Win7 and IE8 and I'm definitely getting the old version. Still comes up with an error if you try to print though.

Sorry, our system is experiencing technical difficulties.

The server was unable to process the previous step.
Please go back and try again.

If this problem persists write an email describing the problem to:
ecommerce@bmw.co.uk

Return to Virtual Centre

Bustofa · 04-25-2011, 06:04 PM

Just checked configurator versions on some of my other PCs and all except for the iPad are still showing the 'old' version of the configurator (options are up to date though). Results are as follows:

iPad with Safari: 'new'
Win7 IE8 - 'old'
Vista IE8 - 'old'
XP IE8 - 'old'

Perhaps there is also a difference between PC and mobile versions. I recall that when I first tried running the configurator on my iPad it wouldn't work at all. This would be back in February.

Also the configurator will not run correctly at work on IE6.

Bustofa · 04-26-2011, 11:32 AM

The enlarge button worked just now and so did the print to PDF except it did not include the large image on the first page. Weird.

sfax · 04-26-2011, 12:40 PM

Hmmm, I don't have access to this XP box any more but thinking about it, I may have picked up the latest IE as part of Windows Update so perhaps they've cleverly developed a new website that is only supported by one version of one browser. Ingenious. I can see it going the same way as Betamax!

04-25-2011, 12:05 PM	#2
sfax Brigadier General Drives: BMW X3 2011 F25 Join Date: Nov 2010 Location: Berkshire, UK Posts: 3,774 iTrader: (0)	Also just noticed you can now add anthracite headlining and high gloss shadowline __________________ BMW X3 (F25) xDrive20d SE . . titanium silver . . titanium front grille . . 309s . . xline . . xenons . . black leather . . alu trim . . professional multimedia package . . dynamic package . . climate package . . electric seats . . folding mirrors . . servotronic steering . . DAB radio . . business speakers . . sun protection glass . . split rear seats . .

04-25-2011, 02:33 PM	#7
Razel Rider and driver Drives: 2011 Black X35i Rides: K1300GT Join Date: Feb 2011 Location: Fremont, CA. Posts: 252 iTrader: (0)	Nah, they're not blaming the Germans. They just say the Germans are fixing it ... __________________ 2011 X3 35i Black Saphire - Nevada Mojave - Y Spoke 308 - Premium Sound - Navigation I work for Keyser Söze

04-25-2011, 03:29 PM	#8
sfax Brigadier General Drives: BMW X3 2011 F25 Join Date: Nov 2010 Location: Berkshire, UK Posts: 3,774 iTrader: (0)	It's all hosted out of Germany actually. I think that's why the performance suffers sporadically: longer round trips and sometimes affected by French Air Traffic Control on strike again First time I've seen this configurator and I was using a newly rebuilt XP box with IE7. Perhaps it redirects based on your browser. Chrome was "old style" last week, I'm sure __________________ BMW X3 (F25) xDrive20d SE . . titanium silver . . titanium front grille . . 309s . . xline . . xenons . . black leather . . alu trim . . professional multimedia package . . dynamic package . . climate package . . electric seats . . folding mirrors . . servotronic steering . . DAB radio . . business speakers . . sun protection glass . . split rear seats . .

04-26-2011, 12:40 PM	#12
sfax Brigadier General Drives: BMW X3 2011 F25 Join Date: Nov 2010 Location: Berkshire, UK Posts: 3,774 iTrader: (0)	Hmmm, I don't have access to this XP box any more but thinking about it, I may have picked up the latest IE as part of Windows Update so perhaps they've cleverly developed a new website that is only supported by one version of one browser. Ingenious. I can see it going the same way as Betamax! __________________ BMW X3 (F25) xDrive20d SE . . titanium silver . . titanium front grille . . 309s . . xline . . xenons . . black leather . . alu trim . . professional multimedia package . . dynamic package . . climate package . . electric seats . . folding mirrors . . servotronic steering . . DAB radio . . business speakers . . sun protection glass . . split rear seats . .

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

04-25-2011, 12:30 PM	#3
Bustofa Lieutenant Drives: F25 X3 XDrive20D SE Join Date: Mar 2011 Location: Washington, UK Posts: 463 iTrader: (0)	The version of the configurator you refer to has been around for a little while I think. Also the issue you mention with the "enlarge" function also manifests with print also. I contacted BMW about this a week or so ago and they told me that BMW in Germany were aware and were working on it. Since then it has worked fully on occasion and a couple of times partially - the first large picture fails to show. It's currently not working - for me at least. Interestingly, I currently see two versions of the configurator depending on which device I use. On my iPad using Safari, I get the version I think you saw, that is the one with the "enlarge" button. On my PC using Explorer I see a different version that doesn't have the "enlarge" option. I suppose that this may have root in whether Flash or some other prerequisite is available or not.

04-25-2011, 06:04 PM	#10
Bustofa Lieutenant Drives: F25 X3 XDrive20D SE Join Date: Mar 2011 Location: Washington, UK Posts: 463 iTrader: (0)	Just checked configurator versions on some of my other PCs and all except for the iPad are still showing the 'old' version of the configurator (options are up to date though). Results are as follows: iPad with Safari: 'new' Win7 IE8 - 'old' Vista IE8 - 'old' XP IE8 - 'old' Perhaps there is also a difference between PC and mobile versions. I recall that when I first tried running the configurator on my iPad it wouldn't work at all. This would be back in February. Also the configurator will not run correctly at work on IE6.

04-26-2011, 11:32 AM	#11
Bustofa Lieutenant Drives: F25 X3 XDrive20D SE Join Date: Mar 2011 Location: Washington, UK Posts: 463 iTrader: (0)	The enlarge button worked just now and so did the print to PDF except it did not include the large image on the first page. Weird.