UK Orders

cooldude00 · 02-19-2011, 12:48 PM

Quote:

Originally Posted by VikingOne

SFAX- Question?

Who did you deal with a Cooper Reading, Matt or Simon or ??? regarding status updates on your X3 order, just want to get ready to start pushing for updates in the next few months? Or did reception give you the updates?

can't spk for Sfax but i also ordered with Cooper Reading back in Jan, going through Matt who's been quite prompt w responses when i email him... can't say i was too pleased to hear build date of jun/jul w delivery in sept though... if indeed true, may just want to push to new 61? plate instead.

sfax · 02-19-2011, 01:28 PM

Quote:

Originally Posted by VikingOne

SFAX- Question?

Who did you deal with a Cooper Reading, Matt or Simon or ??? regarding status updates on your X3 order, just want to get ready to start pushing for updates in the next few months? Or did reception give you the updates?

Ross is my contact. I'm a technophile and would like to be able to check the status of my order online. This isn't possible so you are left with calling the dealer for updates, who in turn checks an archaic DOS system to look up your order.

The main status updates appear on the DOS system promptly but you get huge gaps in between. For example when the car is at status "departed plant", you have a 6 week wait for the next status update.

I find the whole process very opaque and the dealer very slow to return calls and emails. Perhaps this is just my elevated expectation. I ordered a custom build laptop recently from Sony, got an expected date range for delivery immediately, and could then follow the process online and got email updates when it was dispatched etc. Would it be that difficult to setup for ordering a car? I don't think so. After all, I could track my X3 across the Atlantic independently of the dealer for weeks and during this time on the dealer's system it was still showing as "departed plant". i.e. I knew more than the dealer did.

My advice is to ignore the status "updates", get your build date, find out if it did actually go into production on the week specified, and then add 6 weeks to this date to get your delivery date.

washy · 02-19-2011, 02:07 PM

Whilst my X3 is still a long way away. I have ordered a MINI JCW which should be here by now. For the last 10 days the Dealer system has shown it as 'in transit' I really did not know it was that far from Oxford to Northamptonshire.

I dread to think what I will be like when I am chasing the X3 come the summer...

VikingOne · 02-19-2011, 02:27 PM

Thanks to Cooldude00 and Sfax for the info.

This may be a long shot, does anyone know if there is a going to be a change to X3 spec coming for 2012, and as my X3 is unlikely to be built until Jul/Aug, my build may incorporate some 2012 standards/upgrades? Does this sort of thing happen in the BMW world?

This happened to my current Seat Altea XL, the delivery time slipped, but once car arrived, it had the following years upgrades and standards included no cost.

sfax · 02-19-2011, 03:48 PM

Quote:

Originally Posted by VikingOne

Thanks to Cooldude00 and Sfax for the info.

This may be a long shot, does anyone know if there is a going to be a change to X3 spec coming for 2012, and as my X3 is unlikely to be built until Jul/Aug, my build may incorporate some 2012 standards/upgrades? Does this sort of thing happen in the BMW world?

This happened to my current Seat Altea XL, the delivery time slipped, but once car arrived, it had the following years upgrades and standards included no cost.

6NR for iPhone applications is likely to be added as an option. Should be available from April

VikingOne · 02-20-2011, 03:06 AM

Quote:

Originally Posted by sfax

6NR for iPhone applications is likely to be added as an option. Should be available from April

Bum! I have a HTC Desire HD Android phone.

sfax · 02-20-2011, 04:55 AM

Quote:

Originally Posted by VikingOne

Bum! I have a HTC Desire HD Android phone.

At least you're spared the 6NR information debacle

http://x3.xbimmers.com/forums/showthread.php?t=471395

sfax · 02-20-2011, 05:42 AM

Should be picking mine up Tuesday hopefully

VikingOne · 02-20-2011, 11:20 AM

Quote:

Originally Posted by sfax

Should be picking mine up Tuesday hopefully

Dont forget about us, keep us updated on the Pro's and Con's.

This is me with envy.

julesjen · 02-20-2011, 12:15 PM

Quote:

Originally Posted by sfax

Should be picking mine up Tuesday hopefully

hi sfax ,so pleased you have finally got date for picking up yourcar,same day as myself.I so hope you enjoy your 1st x3 but i,m sure you will get many hours of fun out of your new car,just enjoy yourself over the next few weeks.

mjjc1972 · 02-20-2011, 12:24 PM

My LexAutoLease account history shows that my delivery date is still 14th April 2011......but a colleague who ordered 3 weeks later is now showing 5th September!

I know it's built in the USA, but is the 'special relationship' balanced here?

sfax · 02-20-2011, 12:40 PM

Quote:

Originally Posted by julesjen

Quote:

Originally Posted by sfax

Should be picking mine up Tuesday hopefully

hi sfax ,so pleased you have finally got date for picking up yourcar,same day as myself.I so hope you enjoy your 1st x3 but i,m sure you will get many hours of fun out of your new car,just enjoy yourself over the next few weeks.

Thanks! Almost there and it's been some journey. Good luck with yours as well. Post some pics when you can

BIMMER UK 76 · 02-20-2011, 01:13 PM

Quote:

Originally Posted by sfax

Almost there and it's been some journey.

cooldude00 · 02-20-2011, 03:18 PM

Quote:

Originally Posted by sfax

Should be picking mine up Tuesday hopefully

gotta drop off the e60 for a mot on tues, hopefully i won't see your x3...

am sure you'll enjoy it...

sfax · 02-20-2011, 04:23 PM

Quote:

Originally Posted by cooldude00

gotta drop off the e60 for a mot on tues, hopefully i won't see your x3...

am sure you'll enjoy it...

Haha, I won't be picking up until late afternoon so you might

mjjc1972 · 02-21-2011, 02:00 PM

Just been advised by LexAutoLease that my 14th April ETA is now 9th May, and that it will probably go back further!

Apparently, the majority of UK orders that haven't yet gone into production are getting bumped for US orders.......

Sick. As. A. Dog.

F#%@.

BIMMER UK 76 · 02-21-2011, 02:03 PM

Quote:

Originally Posted by mjjc1972

Just been advised by LexAutoLease that my 14th April ETA is now 9th May, and that it will probably go back further!

Apparently, the majority of UK orders that haven't yet gone into production are getting bumped for US orders.......

Sick. As. A. Dog.

F#%@.

I f***ing hope not, my car should have started production today

When did you order again? (my order was placed 12th Nov)

sfax · 02-21-2011, 02:31 PM

Quote:

Originally Posted by BIMMER UK 76

I f***ing hope not, my car should have started production today

When did you order again? (my order was placed 12th Nov)

You should give your dealer a bell tmw Bimmer and see if the status has been updated on their system. You'll probably be calling anyway and don't need me to tell you! Hope it's on schedule mate.

BIMMER UK 76 · 02-21-2011, 02:40 PM

Quote:

Originally Posted by sfax

You should give your dealer a bell tmw Bimmer and see if the status has been updated on their system. You'll probably be calling anyway and don't need me to tell you! Hope it's on schedule mate.

Im sure it will be in production as planned (the salesmen give you so much bullshit when placing the order - I was told early Feb originally, then March delivery then confirmed build commence week 8 with delivery week 14)

sfax · 02-21-2011, 02:59 PM

Quote:

Originally Posted by mjjc1972

Just been advised by LexAutoLease that my 14th April ETA is now 9th May, and that it will probably go back further!

Apparently, the majority of UK orders that haven't yet gone into production are getting bumped for US orders.......

Sick. As. A. Dog.

F#%@.

I wouldn't rely too much on the dealer ETAs. Wait until it goes into production and then add 6 weeks. I'm saying this because I was told late Dec/Jan, then early Feb but won't pick up until tmw

sfax · 02-21-2011, 03:15 PM

Quote:

Originally Posted by VikingOne

Dont forget about us, keep us updated on the Pro's and Con's.

This is me with envy.

Just noticed your signature Viking. I'm not sure if that will help the long wait or not

mjjc1972 · 02-21-2011, 04:19 PM

Bimmer 76 - I got confirmation via LexAutoLease on 30th Nov.

02-19-2011, 02:07 PM	#113
washy Captain 225 Rep 752 Posts Drives: M2c/S1000RR Join Date: Jan 2008 Location: UK iTrader: (0)	Whilst my X3 is still a long way away. I have ordered a MINI JCW which should be here by now. For the last 10 days the Dealer system has shown it as 'in transit' I really did not know it was that far from Oxford to Northamptonshire. I dread to think what I will be like when I am chasing the X3 come the summer...
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02-19-2011, 02:27 PM	#114
VikingOne Private First Class 11 Rep 198 Posts Drives: BMW G30 530e 2018 Join Date: Feb 2011 Location: Berkshire, UK iTrader: (0)	Thanks to Cooldude00 and Sfax for the info. This may be a long shot, does anyone know if there is a going to be a change to X3 spec coming for 2012, and as my X3 is unlikely to be built until Jul/Aug, my build may incorporate some 2012 standards/upgrades? Does this sort of thing happen in the BMW world? This happened to my current Seat Altea XL, the delivery time slipped, but once car arrived, it had the following years upgrades and standards included no cost. __________________ Previous: 2011 X3 2.0d xLine Previous: 2015 X3 LCI 3.0d xLine Current: 2018 530e 2L M-Sport I-Performance
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02-20-2011, 05:42 AM	#118
sfax Brigadier General 94 Rep 3,855 Posts Drives: BMW X3 2011 F25 Join Date: Nov 2010 Location: Berkshire, UK iTrader: (0)	Should be picking mine up Tuesday hopefully __________________ F25 xDrive20d SE __ professional multimedia package \| dynamic package \| climate package \| 309s \| xline \| xenons \| electric seats \| folding mirrors \| business speakers
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02-20-2011, 12:24 PM	#121
mjjc1972 Enlisted Member 7 Rep 30 Posts Drives: BMW X3 2.0d SE Join Date: Dec 2010 Location: Hartlepool iTrader: (0)	Worrying....... My LexAutoLease account history shows that my delivery date is still 14th April 2011......but a colleague who ordered 3 weeks later is now showing 5th September! I know it's built in the USA, but is the 'special relationship' balanced here?
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02-21-2011, 02:00 PM	#126
mjjc1972 Enlisted Member 7 Rep 30 Posts Drives: BMW X3 2.0d SE Join Date: Dec 2010 Location: Hartlepool iTrader: (0)	Bu##er. Just been advised by LexAutoLease that my 14th April ETA is now 9th May, and that it will probably go back further! Apparently, the majority of UK orders that haven't yet gone into production are getting bumped for US orders....... Sick. As. A. Dog. F#%@.
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02-21-2011, 04:19 PM	#132
mjjc1972 Enlisted Member 7 Rep 30 Posts Drives: BMW X3 2.0d SE Join Date: Dec 2010 Location: Hartlepool iTrader: (0)	Delay Bimmer 76 - I got confirmation via LexAutoLease on 30th Nov.
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