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      04-11-2014, 09:22 AM   #9
The X Men
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Drives: 2013 X3 35i
Join Date: Mar 2012
Location: MA

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Quote:
Originally Posted by dudley07726 View Post
I am not at all impressed with BMW Customer Service. With my direct experience as well as others writing their experiences.They wouldn't even give me a loaner when I had the oil changed.

Me: New wipers please.
BMW: "Sorry, it's been 330 days since we changed them last. Have to wait for 1 year."
Me: You're going to make me come back just to replace the wipers? You can't do it now during my oil change?
BMW: "Yes."

Lexus bent over backwards when I had my SC 430. Loaner with oil change? No problem.
You got free wiper blades from Lexus???
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