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I have a 2011 X3 35i with the Sport and technology packages. Last summer after a 3 week trip I was informed that the battery was low. The dealer did nothing about it. I have had the X3 in to the dealer repeatedly for issues that the Navigation screen would return to the home screen when the X3 was turned off. The same thing happens with the radio and I-Pod or USB stick. Two months ago the dealer again told that my battery was bad and replaced it but did not solve any other problems. The next week they said that the new battery was bad only to find out that it was good and something else failed. There has never been a battery problem with my X3 just a bad sensor and all the other electrical problems.
I find that the service writers will make up anything if they think that you will believe it.
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