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      12-07-2012, 03:41 PM   #10
lbjgh
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Drives: 2013 AW X3 M-Sport
Join Date: Dec 2011
Location: North of Toronto

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Write a letter to bmw (not email) and explain the service that you received.

Provide the YouTube link in your letter... They will watch it.. I'll guarantee you of that.

I trust at that point the dealership will have some explaining to do.

Copy the dealership on the letter too.
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2013, AW, xDrive35i, M Sport Package, Technology Package, Dynamic Comfort Package, Premium Package, 3M Clear Bra, Euro foglight switch, a few coded fixes
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