Quote:
Originally Posted by xdriv3
Hey all,
I'm trying to schedule my first appointment for service. I've been routinely reading bad reviews for all dealerships in the 5 boroughs. The closest one to me, Ralleye, is not taking any new customers. Going to NJ is too much of a hassle for me. I'm more willing to venture out into LI, like Freeport. Another one I was considering was Manhattan or Bayside.
Any other recommendations? Or has the quality of service for some of these NYC dealership improved over the years?
Thanks!
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Brooklyn Native here and still live in Brooklyn. I purchased my lease at Freehold BMW in NJ. I always bring my car their for service and anything major, and they are fabulous IMO. But with that being said, anything small, such as a flat tire, I bring it to the BMW service shop in Brooklyn on 2nd ave. They have been better than I originally remember back 5 years ago (It was horrible). Now they expanded the shop to about 40 lifts in total and have more staff. I also know one of the service advisors very well. His name is "Neill Garoogian". Mention my name like this, "Sean, with the white X3 M-Sport from Outback Steakhouse" He will take care of you. The only reason I go to Freehold is because I'm guaranteed a loaner no questions asked. Hope this helps, remember it's not what you know but who you know. Have a great day and goodluck