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Verbal gymnastics is right on! i just went thru a long hold time for the cancellation dept. My previous plan was about $215 for a year which included the premium channels and internet radio. I told him I would accept the same plan for half. But I ended up with a 5 month promo that is the same as I've got now for $50. So at the end of the 5 months I'll have to go thru this again. They are just like the cable companies...they have more plans than I can think of. I just need to remember to call before they bill my card. I'll put it in my calendar.
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