Thread: Service Update
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      12-06-2011, 11:19 PM   #19
xDrive35i
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Quote:
Originally Posted by x3valk View Post
juddholland, listening to your story, I should not complain...my car has been in the shop for now more than 30 days, pulls very hard to the right and they cannot figure out why...changed everything they can think of, including the steering rack.

My question to you: how did you go about with the lemon claim? Did BMW NA do it voluntarily, did you have to ask, or did the dealership do it? My situation might be a bit more complicated since I bought the car from one dealer and am servicing it at another.

I contacted BMW NA last week and they promised to investigate and give me a call back. A week later: nothing.

I thought the lemon-ing was automatic after a certain point, but maybe we need to retain a lawyer. How did you go about it? THanks.
No lawyer was needed. The dealership took it upon themselves to phone BMWNA and claim the car as a lemon, which prompted BMWNA to compensate for a completely new one.
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