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Don't settle for lemoning the car, when and if that is available. Instead, level with your dealership. Ask for an X5 or a 535i with all the same options you have on your X3 for the same monthly payment (if financed or leased) as the X3 you're giving up. If they don't do it, threaten to inform BMWNA about the dissatisfactory, disobedient, and ineffective service department at Orland Park. Get your lawyer.
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