[Razel]

Oh. One more item to note before they install the hitch. They have to download software to the car, one thing being the ability to disable the parking sensors in the rear when the electrical connection to the trailer is made.

If you haven't gotten a USB memory stick and backed up your profile to it, get one and export the profiles. Be prepared for the settings to be erased in the car. I'd set the profile to "Guest" with my fob. When getting the car back, I put it back to "Ray" and seats didn't move with the memory buttons. Mirrors, etc., weren't anything like I'd had before dropping it off. Imported the profile, and all good now.

Computer (theirs or mine, not sure) crashed three times while programming the car. One thing I noticed is that my mileage has gone from 21 MPG (US) to 17 MPG while at the service bay, so some other goodies may have be reset as well.