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Stephen H · 10-05-2012, 10:29 PM

Hi Guys,

I collected my car on the 1st September. It was built in July. Soon after I collected it I found my comfort access package was wrong. The twin button arrangement in the power boot was missing. I only had the single button that would be provided with a power boot without comfort access.

At first BMW thought this was normal but eventually agreed that it was wrong and my car should have had the twin buttons (close and close and lock). I thought it would be a quick fix but BMW say it cannot be corrected retrospectively. They have given me a cash settlement in lieu which I am happy with but would have rather had everything correct.

I wondered if anybody else had noticed this error.

I have had no other issues with the car and absolutely love it.

10-05-2012, 10:29 PM	#1
Stephen H New Member 2 Rep 13 Posts Drives: X3 35D M Sport Alpine White Join Date: Jun 2012 Location: Cornwall iTrader: (0)	Comfort Access Package Hi Guys, I collected my car on the 1st September. It was built in July. Soon after I collected it I found my comfort access package was wrong. The twin button arrangement in the power boot was missing. I only had the single button that would be provided with a power boot without comfort access. At first BMW thought this was normal but eventually agreed that it was wrong and my car should have had the twin buttons (close and close and lock). I thought it would be a quick fix but BMW say it cannot be corrected retrospectively. They have given me a cash settlement in lieu which I am happy with but would have rather had everything correct. I wondered if anybody else had noticed this error. I have had no other issues with the car and absolutely love it.
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