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      10-06-2011, 12:28 PM   #35
RuckusRy
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Drives: 2011 X3 xDr35i
Join Date: Oct 2011
Location: Calif

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Quote:
Originally Posted by Razel View Post
Since the warranty for the front end alignment is 1200 miles/2000 km, I was past this warranty interval. Paid for a front-end alignment after the shop foreman confirmed it was pulling to the right. One day later I'm calling to say it's not fixed. There may have been some improvement, but I can't say there's much, and it's still pulling to the right. After a discussion with the SA, agreed to bring it in when the towing package is available and have both done at the same time.
Went in today. Towing package was ordered today, but won't arrive until next week. No work done, but the shop foreman did another test drive and confirmed that it's still not right.
After they did the alignment a couple of weeks ago, the sheet that was attached to the work order showed the before/after settings of the alignment. Unfortunately, the shop tech didn't save the initial settings before any adjustment was made, so the report shows the left front and right rear adjustments being within spec, that is to say, both before and after settings were within spec. If any of you get the alignment done, take a look at that sheet and if it doesn't show any real correction, ask about that.
My alignment figures were grossly off on the initial alignment (800 mi); after the corrections were made within all tolerance levels; I drove it off and gave it a few days to see how I settled into the new handling. The 405 freeway offers lots of varying grades and crowns to the road. After a week, I decided to contact the dealership again and schedule another alignment. At first the SA was very skeptical and started rambling off reasons why i was experiencing this.

This is my first BMW; my first german car for that matter. I've been partial to Lexus and Infiniti because every experience has been so positive. Everybody in my family is shocked that I am having this experience because this is not the BMW experience they have.

Another concern I shared with my SA and I urge you to do the same, is how this innate misalignment has worn your tires. Lets not forget that after 3,000 miles of making a left turn I've probably worn my tires wrong and expect BMW to make good on this expendable item as well.

They are waiting for parts, so I am still driving my car. Next week, they expect the new parts to come in. I just want my car to drive straight. For $52,000; i expect it to drive straight.
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