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Sounds like they really screwed things up for you. Ask to see the actual factory build/order sheet. I suspect this is the dealership that messed up your order, rather than the factory. In this case, they did not order to your spec - and are wholly liable. I personally wouldn't accept it.
Cosmetics are one thing, but they omitted a mechanical function that you obviously wanted and paid for. Simply refunding the option price is not the same and does not make you whole. This would be like going to settlement on a house, and being given the keys to a 1 bedroom ranch that needs work instead of the five bedroom custom built model that you purchased - and them saying, well okay then you only have to pay for the smaller house. Not the same.
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I think it is bad luck to be superstitious |