Quote:
Originally Posted by Babbage
I believe it's "Replaced ZGM and reprogrammed". "ZGM" is some computer piece. I don't know any more, except that keeping my X3 35i for weeks and giving me a Corolla in exchange, and charging me $20 for the Corolla is not impressing me.
The dealer staff was nice and friendly, but there's definitely something crappy about this.
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In BMW talk, the ZGM is the "Zentral Gateway Module" or "Central Gateway Module" for those without a German accent. Commonly referred to as the CPU or main computer by the rest of the world. I guess the BMW engineers confuse "Z"s with "C"s.
It's really a shame that BMW doesn't have a corporate policy regarding loaner vehicles. The policy is set by the individual dealer franchises. In most "big city" US dealerships, a BMW loaner vehicle will be given to a customer who is having warrantee work done at the original "purchase" store. If you purchased elsewhere, most US dealers will be reluctant to offer a free loaner. When my X3 was in for approximately (2) weeks we were given a new (300 miles) 328i xDrive and then a new (50 miles) 535i. The only limit our dealer put on the loaner was a maximum of 150 miles per day use. If that average was exceeded the loaner/rental contract specified a $50/day charge.