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What an outrage! Sorry to hear this, you must be choked and through no fault of yours. If there's no way to redeem this (and could you trust these people again) I guess you could try a plea/complaint to BMW. Paraphrase your received email(s) to show you as a victim that you are and ask if they can put you in touch with a dealer that has a slot (cancellation) and for them / BMW to honour your £1600 "special allowance" for your trouble. I'm sure they won't want you to buy a Q5. Good luck.
Max3
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