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Often times, the problem is not with the cloths in the car wash, but the knuckleheads who dry the car. Even in the so-called touchless car washes, they dry by hand (or at least finish drying it). Usually, they use the same rag for every car coming through, and they dry the wheels and then dry the body. They then drop the rag, pick it up and resume drying, thus scratching up the paint. The only way to prevent all of this is to do it yourself. Never use the same rag once you drop it.
Admittedly, we often use auto car washes for our Lexus (5 yrs old) and 2013 X3. However, for my Cayman S, I only hand wash it myself and then I use the Mr. Clean auto dry system to let it air dry. It works great - unfortunately, they stopped making it - but you can still get it through ebay.
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