x3 cust video issues//launch 20th jan
Scenario 1: A customer “custom orders” an X3 that is already on the way to the dealership. The customer then signs up for a My BMW account and enters the production/order number or VIN (provided to the customer once the purchase is complete). Or, the customer can add their production/order number or VIN to an existing My BMW account. In this case, F2 status was already reached so the customer will receive an email the next day that the video is available. This would also work on cars on lot but after jan 2oth build , hope this helps..
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