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Follow up.
Spoke with the CA today, and the response he got for the 2011 X3 towing package is ... maybe August if not before. So, basically, nothing certain. I'd fuss with Customer Service, but since they've already lied to me once, I'm going to see if I can find someone else to get something a bit more solid than "maybe".
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2021 X3 MC
I work for Keyser Söze
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