Quote:
Originally Posted by Sparky14
Spoke to BMW they can only advise it will definitly be with me before 25th May! They said it's in a container waiting to be loaded and would "probably" be in Southhampton by 25th April  |
What a blow – that’s unforgiveable. Am not sure about the “probably” which seems they don’t care too much and didn’t bother even investigating. I am pretty convinced each stage of progress is available to them internally on the status code of the vehicle, and if they bothered, could look it up.
9000 Departed Plant
9615/35/45 In Storage
9610/20/30/40/50/60 In Transit
9800 Arrived Dealer
The sales person’s main interest is obtaining a sales contract and not the follow-up, so makes one wonder where the customer focus is.