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      02-17-2011, 02:08 PM   #18
Tauvil
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United_States
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Drives: 2011 X3 35i - Black Sapphire
Join Date: Dec 2010
Location: Chicago

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I also live downtown but have been getting my car serviced at Laurel BMW Westmont for the past 6 years now and can say their service dpmt is second to none. Especially since they expanded a couple years back. Actually was there 30 minutes ago to tip off the tires (service light was on). Took 5 minutes but they still offered to wash my car for me. Love those guys!

Unfortunately, that's where the praise stops for me. Dealt with their sales dpmt on several occasions over the years and most recently while shopping the new X3. As always, their knowledge seemed a bit lacking and I can't see them ever putting their customers before their commission. Maybe I just haven't got the right sales guy/girl yet ... or maybe that's just sales.
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