[KungFU]

My mom's 2017 X3 suffered engine failure on 2/18/23 due to the timing chain snapping. It only has 58,323 miles and has regularly been serviced at a local BMW dealership. The warranty expired on 7/22 and we were quoted $15,600 + tax to have a new engine installed.

I contacted BMW of North America (BMWNA) customer relations to see if they would do anything to help cover the costs of engine replacement. Today I was told since we authorized the replacement BMWNA won't cover anything.