[Harplayr]

Originally Posted by Lotus7

The story I'm getting from the local dealership (which I fully believe based on everything I've seen) is that the BMW service style is strictly "top-down" management. The front-line service people are not allowed to give their opinions. My Service Advisor was not allowed to try or do anything without getting permission (confirmed via email) from someone "higher up" first. I don't believe going to another dealership would change anything.

I've been treated better during the ownership of FIATs, (yes I'm that old), VW's, Audi's, Toyota's, Honda's, Subarus, Chevy's, Ford's and other cars I can't even remember.

The car will not be legally "lemoned", but may very well be painted with a large yellow citrus fruit and used to generate significant negative publicity for BMW. I can live with the intermittent fault happening every day, and BMW will have to live with the bad press. It's their choice now.

Why not lemon it?