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      01-28-2014, 05:16 PM   #64
nikolaig
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Drives: 2013 X3 35i
Join Date: Aug 2013
Location: Montreal

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Got the car back. Considering that I have made a few post talking about the issue recently + requested that BMW buys it back they were rushing to get it out of the shop. Funny, just last Thursday they did not even have the tracking number on the new PDM. And on Monday it was installed Miracle. I asked the straight question if they have installed the new part or the same one - the answer was "the same". They claim that the old PDM was defective.

Interesting - the service invoice mentions "PUMA 56461584". Anyone has an idea what is it?

Also, BMW customer service has refused to even discuss the buyback. I guess they take advantage of the lack of lemon laws in Canada, they have enough troubles with that in USA, I think Not even apologizing for real for the crap they have sold, just standard "I truly apologized for the frustration you have with your vehicle". Hahaha, you was stupid enough to pay us - you are screwed, we have won

Well, that how much they value their image in Canada, I suppose. Surely will tell the story to my dentist in details when I see her

My biggest concern (apart of getting rid of that lemon - that's the lawyer's job now) is that this car will die again soon enough and either me or my wife will be stuck again in an ultimate but ultimately unreliable driving machine.
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