Quote:
Originally Posted by nyalpine90
it happens often believe it or not...thats why its important to inspect before you drop it off and before leaving their property.
It happen to me, currently have x1 as a loaner. My rear bumper had 2 dents and yellow paint. I had order the grey panel on the rear bumper some1 hit me while i was at light, minor scuff marks and few chips.
So when i picked up the car from service dept, drove down the block to bmw bodyshop to get panel install. Manager at bodyshop told me your bumper is damage, if i can remember the bumper wasnt damage cuz i didnt order new bumper. He told me go back to service dept show them. I did, now they are paying for repairs. Pics taken the day i dropped off the car show there was no damage.
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How they capture everything? I'm not surprised if they come back to me and telling me they didn't capture that side of my car.