Thread: Cancelled order
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      05-05-2011, 07:12 AM   #1
YORKIE
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Drives: disco 4
Join Date: Mar 2011
Location: uk

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Cancelled order

I orderered an X3 back in January through a company called New-Car-Discount.Com a subsidiary of Auto Union Finance Plc, so I thought they would be fair enough, they were offering a discount of £1600 and everything appeared ok.
I was given a delivery date of June which was then put back to August, when the Tsunami hit and various knock ons made it look like there was potential for further delays I requested a build / delivery date or order no so my neighbour (BMW salesperson) could track it for me. A reasonable request I thought, this is there response :

"I forwarded your emails onto my BMW dealer who has just come back to me making noises that he no longer wants to supply us the car. The issue I think being that he wasn't supposed to be discounting the X3 and now there is another dealer involved this could end up causing him problems."

I queried this and said no other dealer was involved and the salesperson was only trying to do me a favour.
the response, by email, not even a phone call, believe it or not was :

"Sorry about this but our supplier has cancelled the X3 order so i've no option other than to refund your deposit in full, i'll do this straight away and put the receipt in tonights post."

So, no car, no prospect of one before March - if I still want one, after this.

The Moral I suppose is that if a deal appears to good to be true, it probably is!!!!!!

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