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      05-30-2012, 09:49 AM   #2
QTPie
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Drives: BMW X3 2.0D M Sport
Join Date: Feb 2012
Location: UK

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Quote:
Originally Posted by smallbiz View Post
2. I'm wondering how best to address this issue if I decide that I really want black rails. It seems to me that changing them out shouldn't take more than an hour or two, and that that should be something that the dealership service department ought to be willing to do (preferably at no cost to me) once the car arrives there. Any thoughts?
How do things work in the US? In the UK, when you order a custom built BMW, you get given a contract which includes a print of the specification of your car: you then sign the specification/contract to say that you accept that is what you are ordering. The trim and roof rail materials will be within that specificcation.

I have a CB M Sport on order and specified aluminium trim and aluminium roof rails. The dealership originaly got this wrong (on the specification/contract), but I picked it up and they changed it before I signed it.

QT
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