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I received an email from my CA today telling me the X3 would be ready for pick up this evening. So I drove the loaner to the dealership and met my CA at my X3. I got in and tested the window a couple of times to make sure it was working. Everything was working and I drove away. I stopped to pick my family up some dinner on the way home. While in the parking lot I decided to check the passenger door for rattles or anything out of the ordinary. I open the passenger door and the first thing I notice are multiple scratches and gouges on the door panel. I called my CA up and of course he apologized and I am bringing it in tomorrow. I am so frustrated with this situation I would give the car back if I could and go buy somewhere else. I attached a couple pictures of some of the damage. Totally unacceptable. Counting tomorrow I have five days of ownership. The car has spent four of them at the dealership.
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