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      05-28-2015, 11:22 PM   #7
Camarodriver
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Drives: A GM car
Join Date: Apr 2015
Location: Quebec

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Delivery time!

Picking up my brand new 2016 BMW X3 xdrive28i today!

The car was on hold at the CN yard for over 10 days, something about waiting on release paper.

Now I know exactly how they deliver from Spartanburg to Montreal and I can't believe how fast it was until the on hold situation.

Ordered the car on April 23th
Went into production on May 4th
Left production on May 9th
Left Spartanburg via CN rail on May 11th
Arrive at CN yard (Montreal) on May 17th
Sat there collecting dust until the 28th

When you get your VIN number or production number from your CA
(little tip, when you get your VIN number go to www.bmwvin.com and get the full spec of your car to make sure nothing is missing from your custom order)
Call BMW Canada 1-800-567-2691
Give the the last 6 digits of your VIN or production number.
You will get your production date.
You can keep calling everyday to find out which stage the car is at.
When the car leaves the manufacturing plant, they can no longer track it.
You call your dealer to get the rail car number.
Then you call a company called CSX that allows a person to track a rail car number.
Their phone number is 800-235-2352. When you call and the automated voice answers, say location. it will then ask you for the rail car's initials which will be "TTGX" or something like that. It will then ask you for the rail car number and that is when you speak the numeric digits. The next step is to say done and it will tell you where the rail car is or was today.
Once the car arrives, you visit the Hansen's site at
www.lhf.com Type in the VIN number in the vehicle tracking field.
When the car is in their system, you will see the pick up date and delivery date.
The status starts with active, dispatch, en route, to delivered or on hold just like my case. That is when you call your dealer and get a priority on it. Which I did and they picked up the car at the train yard which is 5 minutes away from the dealership.

So in the end it took a little over 2 weeks from production to delivery, if all goes well.


Hope this is useful for the one's who's been trying to find out about this.
Appreciate 0