Thread: UK Orders
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      01-27-2011, 01:27 PM   #24
Enlisted Member

Drives: BMW X1
Join Date: Jan 2011
Location: great britain

iTrader: (0)

Originally Posted by sfax View Post
Thought I'd start a thread for tracking UK orders (or trying to!). My case is as follows so far

24 Oct 2010 - ordered
25 Nov 2010 - given production week 3
7 Dec 2010 - changed to production week 2
7 Jan 2011 - told no more amendments could be made as order has been accepted but car not yet "physical". Given VIN and production number
14 Jan 2011 - departed plant
15 Jan 2011 - given production status of "departed plant" as at 14 Jan, delivery still expected to be early Feb but no confirmed delivery date
24 Jan 2011 - told car still at status "departed plant"
26 Jan 2011 - checked Wallenius Wilhelmsen Track and Trace using VIN and found car
27 Jan 2011 - departed Charleston
14 Feb 2011 - expected to arrive at Southampton

So far 13 weeks elapsed, no confirmed delivery date. ScotX3 was given status departed plant on 14 Dec and is due to receive his next week which is 7 weeks after the departed plant date.

My expectation is now is 20-25 Feb

It is isn't possible to track your X3 online. Even if you register on and enter your VIN or your production number, neither are recognised.

Your only option is to keep calling the dealer and asking him to check on his system but when that is stuck on departed plant for 11 days, you aren't left with much.

BMW use Wallenius Wilhelmsen to ship the X3s from Charleston to Southampton and their schedule is here:

Once your X3 is on a ship you can then use this link

Click Track and Trace and then enter your full VIN (17 characters) as Cargo ID. When it is found, you'll see Voyage Details and Status Details, like below.

When you know which ship it's on and if you really want to you can also trace its exact location using instructions here

If anyone else has any more to add or thinks any of this is wrong, please update!
Have tried every way possible to use track &trace ,but cannot log on,have VIN no from dealer can you help .dealers info on update still same as 2wks ago