Quote:
Originally Posted by TonyB58
Has anyone experienced absolutely horrible BMW service departments? Brought my car to 3 different dealerships because of this interior ticking sound over bumps. The first dealership had my car sitting in the lot for 4 days without a complimentary loaner. The second dealership gave me a loaner but could not duplicate the sound at first until I test-drove with the technician and shop foreman. It was later determined that they could not fix the issue (the process took two weeks). They also stated that it is a common issue with no current fix??????? Whack. The third dealership that currently has my car has a shop foreman working on it but has only been working on the car since the day I dropped it off. The rest of the days, now currently 8 days, the car has been sitting in the lot. And every time I talk to my service advisor his responses are minimal. Any advice?
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Unfortunately there are no top rated BMW dealers in Florida. They should take note and improve their service. Meanwhile this list might be helpful while traveling if you have an issue.
2023 Center of Excellence Award Recipients (listed in alphabetical order):
Bert Ogden BMW (McAllen, TX)
Bill Jacobs BMW (Naperville, IL)
BMW North Scottsdale (Phoenix, AZ)
BMW of Anchorage (Anchorage, AK)
BMW of Des Moines (Urbandale, IA)
BMW of Grapevine (Grapevine, TX)
BMW of Honolulu (Honolulu, HI)
BMW of Lafayette (Lafayette, IN)
BMW of Little Rock (Little Rock, AR)
BMW of Minnetonka (Wayzata, MN)
BMW of Murrieta (Murrieta, CA)
BMW of Omaha (Omaha, NE)
BMW of Peabody (Peabody, MA)
BMW of Rochester (Rochester, NY)
BMW of Sioux Falls (Sioux Falls, SD)
BMW of Warwick (Warwick, RI)
BMW of Westchester (White Plains, NY)
BMW of Wilmington (Wilmington, NC)
Bobby Rahal BMW of South Hills (Canonsburg, PA) (This is my dealer, awesome service!)
Cain BMW (North Canton, OH)
Crevier BMW (Santa Ana, CA)
Flemington BMW (Flemington, NJ)
Galleria BMW (D’Iberville, MS)
Habberstad BMW (Huntington Station, NY)
Hendrick BMW (Charlotte, NC)
Passport BMW (Marlow Heights, MD)
Paul Miller BMW (Wayne, NJ)
Peter Pan BMW (San Mateo, CA)
Rallye BMW (Westbury, NY)
Sun Motor Cars BMW (Mechanicsburg, PA)
Tulley BMW (Nashua, NH)
United BMW (Alpharetta, GA)