[BMW-X]

I just picked up my new X3 at Welt in Munich, and it is currently missing office and BMW apps. At Welt they told me that this was the way they were coming in now, and I just needed to go to the dealership. When I went to the dealership they keep telling me to go to the connected drive site to register and it will then appear on the vehicle after. Of course I go to this site and there is no place to register. So now they are currently contacting Munich to figure out what to do. But it is really pissing me off since I paid for this software, and the simple fix is to just reinstall the software but no one is willing to do so. Has anyone who has picked up a new X3 had this issue?