Quote:
Originally Posted by nikolaig
Nothing like this on my side. Just a formal "sorry for your inconvenience" and "your dealer will be fixing the car as many times as needed as long it is under warranty". What faith are you talking about?  |
So when I brought my car in for the second time in less than a month for the same problem, they said that BMW's policy is to keep the car until a permanent fix is found for a recurring problem. Their definition of recurring was more than once. They offered up a rental for me until a permanent fix was provided. They did say that they would replace the PDM for me as a temporary fix until the permanent fix came out but would experience the same issues when the temperatures dropped. I took the loaner. At -30C today I am glad I did.
I am actually surprised with the rather dramatic variances in dealer response.