Originally Posted by Jiyar
I have an X3 28i 2013 ,I have exactly the same problem as you guys describing ,the dealer keeps saying its normal because BMW says its in the design !
After several visits and reading and searching forums , it seems to be a faulty design of steering rack , and the dealer in my region (Kurdistan of Iraq ) is now convinced that the problem is in steering rack ,but he told me that I have to let the car with them for 2 days maximum in order they record this fault by video and send it to BMW !
So they will get convinced also to send a new steering rack , in which I hope it will fix my car !
Finally the dealer agreed to change the steering rack after sending the video to BMW in Germany ,it will be ordered to arrive in 20 days