Perhaps I'm lucky but I have nothing but praise for my dealer (Williams BMW in Rochdale).
I got a message from them last night basically saying that there was no change in my order status - but they wanted me to know that all was still on track for an early March delivery.
So, they'd taken the time to check up on my order and give me an update even though I hadn't contacted them and asked for one.
I am really pleased with this as, so far, my dealer has been fantastic and my first ever BMW buying experience has been a good one.
I hope the other dealers are reading this and see what good press a little bit of TLC gets for them